Support

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Getting Started

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Getting Started

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Getting Started

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Getting Started

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Getting Started

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Getting Started

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FAQ

Frequently Asked Questions

Benefits. Key information. Ongoing support. Find out everything you need to know about AGR here.

AGR is a SaaS inventory management and supply chain planning platform for retailers, wholesalers, distributors and manufacturers. It brings demand forecasting, inventory optimisation, replenishment, order management and operational insights together in one system, helping supply chain team make better inventory decisions and spend less time on manual planning.

Inventory optimisation software helps businesses determine how much stock they need, where they need it and when it should be replenished. Rather than relying on static rules, spreadsheets or manual calculations alone, AGR uses demand forecasts, inventory data, supplier information, lead times and service-level targets to support inventory and replenishment decisions. The goal is not simply to reduce stock, but to balance availability, inventory investment and risk.

Yes. AGR is a fully SaaS platform. There are no separate Essentials and Plus versions and no on-premises deployment option. AGR is delivered through the cloud, giving customers access to the latest functionality and updates without having to maintain the software themselves.

AGR is designed for inventory-heavy businesses that need a more effective way to forecast demand, manage stock and automate replenishment. Our customers include retailers, wholesalers, distributors and manufacturers managing everything from relatively focused product ranges to tens of thousands of SKUs across multiple warehouses and locations.

AGR helps businesses improve the decisions they make about forecasting, inventory and replenishment. Results vary depending on each company’s starting point and supply chain, but AGR customers have reported higher availability and service levels, fewer stock-outs, lower inventory levels and significant reductions in manual work. For example, Space NK increased availability from 86% to 98% while reducing inventory by 2% to 3%, while BYKO reduced stock-outs by approximately 50% while also lowering inventory levels.

AGR is designed to get businesses up and running quickly. Implementation time depends on factors such as your ERP or data source, data readiness and the complexity of your supply chain. For businesses using one of AGR’s standard ERP connectors, the integration process can be particularly fast. Your AGR team will work with you through data connection, configuration, training and go-live.

It connects your existing business data with more advanced forecasting, inventory optimisation and replenishment capabilities. AGR offers standard integrations with a range of ERP systems, including Microsoft Dynamics 365 Business Central and NAV, as well as integration options for other ERP and business systems.

No. AGR complements your ERP. Your ERP remains the system of record for core business transactions, while AGR adds specialist capabilities for demand forecasting, inventory optimisation, replenishment, supplier planning and inventory analysis. Information can flow between the systems so planners can make inventory decisions using their existing business data.

Yes. Demand forecasting is a core part of AGR. AGR analyses item-level sales history and demand patterns and applies forecasting methods appropriate to each item. It can account for factors such as seasonality, promotions and changes in demand, giving planners a structured basis for purchasing and replenishment decisions. Muuto reports forecasts used for purchase planning that are nearly 100% accurate, although forecast accuracy naturally varies according to the business, item and quality of the underlying data.

AGR uses AI where it can make inventory planning faster, easier or more insightful, while keeping planners in control. AI capabilities include analysing item-level inventory information and helping create sales histories for new products where historical data is limited. These capabilities work alongside AGR’s established forecasting, optimisation and replenishment functionality rather than replacing planner judgement. Transparency is an important part of the approach: planners can understand the information behind recommendations and decide how to act on them.

Yes. AGR can automate many of the repetitive calculations and processes involved in inventory planning and replenishment. That includes generating forecasts, calculating inventory requirements, creating replenishment recommendations and automating routine ordering. Planners can then concentrate on exceptions, supplier relationships, promotions and other decisions where human judgement adds more value. BYKO, for example, automates approximately 80% of its store replenishment with AGR.

No. Automation in AGR is designed to reduce repetitive work while keeping planners in control of inventory strategy and exceptions. Teams can set the policies and parameters that reflect their business requirements, review recommendations and concentrate their attention where intervention is actually needed. This makes it possible to automate routine decisions without treating inventory planning as a black box.

Yes, and customer results show that lower inventory and better availability do not have to be conflicting objectives. The aim of inventory optimisation is not simply to carry less stock. It is to hold the right inventory to support expected demand. Space NK reduced inventory by 2% to 3% while increasing availability from 86% to 98%. Thermex reduced stock by 38.5% while maintaining a 98% service level.

AGR helps planners identify potential shortages earlier by connecting demand forecasting, inventory policies and replenishment planning. The outcome depends on each business, but AGR customers have reported significant reductions. BYKO reduced stock-out situations by approximately 50% while lowering inventory levels, and Wessex Packaging reports a 50% reduction in stock-outs.

Yes. AGR supports multi-location inventory planning, helping businesses understand demand and inventory requirements across warehouses, stores and other stocking locations. Teams can see inventory, incoming orders and projected availability across their network and make replenishment and distribution decisions accordingly.

AGR brings together the tools required to plan and manage inventory, including demand forecasting and planning, inventory optimisation, automated replenishment and ordering, supplier and lead-time management, multi-location planning, ABC analysis, exception management, reporting and operational insights. AGR also includes AI-assisted capabilities designed to help planners analyse items and work with new or incomplete sales histories.

Yes. AGR’s relationship with customers continues beyond implementation. Customers have access to support and customer success resources to help them use AGR effectively as their business and supply chain evolve. AGR also provides ongoing training and educational resources to help teams get more from the platform.

AGR has been working with inventory and supply chain planning for more than 25 years. That experience informs both the software and the people supporting AGR customers, combining supply chain expertise with technology designed specifically for forecasting, inventory optimisation and replenishment.

Make inventory management easy

Get more from your supply chain today with our powerful inventory optimisation software.
Why SaaS Is Transforming Supply Chain Software

Refer a company

Know a business that could use AGR? Tell us who to contact and we will take it from there.

If the deal closes, you will receive a 20% fee.

Refer a company

Know a business that could use AGR? Tell us who to contact and we will take it from there.

If the deal closes, you will receive a 20% fee.