In this episode, supply chain leaders Keith Wright and Elva sit down with host Randi Stebbins to unpack the real (and often hidden) connection between supply chain decisions and financial performance. From service levels and customer satisfaction to the metrics that actually move EBITDA, they break down what strong supply chain management looks like in practice — and why finance and operations have to work as one team. If you’re trying to improve operational efficiency, protect revenue during disruption, or make smarter inventory calls, this conversation will give you a clearer playbook for where to focus.
