Customer story

Securitas Iceland: Improving Supply Chain Visibility and Procurement Control with AGR

Managing Procurement Across Suppliers and Locations

Securitas is a leading security company in Iceland, focused on protecting homes, workplaces, and valuables of all kinds. Through its services and security solutions, the company contributes to a safer community across the country. With more than 160 suppliers located around the world and warehouses distributed across Iceland, maintaining visibility into procurement and inventory is critical.

 

1

Balancing supply and demand

The procurement team must balance customer demand, supplier lead times, and stock levels across multiple locations. 

2

Ensuring data visibility

Without clear forecasting and data visibility, ensuring products are available where and when they are needed can quickly become difficult.

3

Keeping strong supplier relationships

Securitas Iceland prioritizes strong supplier relationships and reliable delivery performance, making accurate lead time information an important part of procurement planning.

The solution

Securitas Iceland has used AGR’s inventory planning platform for many years and was among AGR’s earliest customers in Iceland.

By using AGR’s forecasting and planning capabilities, the team was able to reduce stock levels by 25% while maintaining product availability for customers.

The platform gives the procurement team and product managers clear visibility into stock levels, demand forecasts, and purchasing requirements. AGR’s flexibility allows the team to tailor the system to their needs and easily organize the information required for daily decision-making.

When Securitas Iceland
first implemented AGR, the company quickly saw measurable improvements in its inventory management. Today, AGR continues to provide the visibility needed to manage procurement across a global supplier network and multiple warehouse locations.

 

Lead time visibility is one of the most valuable capabilities for Helga and her team. AGR’s lead time analysis allows the procurement team to track supplier delivery performance and plan purchases more accurately.

About Securitas Iceland

Founded in 1979, Securitas has been operating in Iceland for more than 40 years and has become a trusted household name among Icelanders. The company is known for its strong commitment to honesty, helpfulness, and diligence.

Today, Securitas Iceland serves customers ranging from private households and small businesses to large industrial organizations. To support these services, the company manages a global supplier network of more than 160 suppliers and distributes products through four warehouse locations across Iceland.

Helga Guðrún Lárusdóttir, Head of Procurement and Supply Chain at Securitas Iceland, leads the team responsible for ensuring the right products are available at the right time across all locations.

“Timing is everything in my world. We have to make sure the correct products are available at the correct time for the correct client.”

The results

Strengthening Supplier Collaboration with Lead Time Insights

Lead time visibility is one of the most valuable capabilities for Helga and her team. AGR’s lead time analysis allows the procurement team to track supplier delivery performance and plan purchases more accurately.

“The lead time analysis helps us a lot. We can see exactly how long everything takes to get in-house.”

This data also improves communication with suppliers, allowing the team to have more productive and transparent conversations.

“If a supplier says delivery takes 30 days, I can show them that they are delivering in 30 days. That’s very valuable for our cooperation.”

 

Coordinating Inventory Across Iceland

Securitas Iceland operates four warehouse locations across the country: Reykjavik, Reykjanes, North Iceland, and East Iceland.

Ensuring that the right products are available at the right locations is essential for maintaining service levels. AGR provides centralized visibility across all locations, helping the team align inventory and distribution.

“It’s easy to see all locations and make sure we have the correct products in the correct places.”

 

Seamless Transition to AGR Cloud

Recently, Securitas Iceland moved from AGR’s on-premise enterprise solution to AGR’s cloud platform.

Despite expecting a complex migration, the transition was completed quickly and without disruption to daily operations.

“The move was surprisingly easy. I thought it might take weeks, but it took hours.”

After a short preparation period, the team continued working with the same data and processes immediately.

“We didn’t miss a single day of using the system.”