Frequently Asked Questions (FAQs)

We strive to get you live and use the system as quickly as possible. Our agile, iterative approach minimises implementation time while ensuring the solution meets your business requirements. With AGR Essentials you could be live in as little as one week but with AGR Plus it can take anywhere between 6-12 weeks depending on your business requirements. However, this hinges on having clear accountability and dedicated project managers on both sides of the table, sharing the responsibility​ ​of a successful implementation.

Most AGR customers see a return on investment within 6 months of going live with AGR, however, many of our customers see it even sooner, or after just 3 months.

AGR Essentials is an out-of-the-box, subscription-based solution delivered through a standard SaaS model. The monthly subscription fee includes hosting, implementation, services desk, and support by a dedicated customer success manager. AGR Plus is a more flexible solution that can be tailored to your business processes.

If you use any other ERP system, you don't need to worry as we can connect with all leading ERP systems.

You get assigned a dedicated support agent that will be on hand to guide you through the entire process, through implementation and onward. This is a long-term partnership, and we are committed to helping you succeed and grow.

AGR is designed to integrate with all leading ERP systems. See more here.

AGR Essentials offers standard data connectors to Microsoft NAV and Microsoft Dynamics 365 Business Central that are easy to set up but are different for NAV/BC on premise and BC Public Cloud. AGR Essentials is hosted on our servers, so all you need to do is provide access to the data. You can find extensive documentation on what needs to be set up for a data connection here:

1. Integrate AGR with BC public cloud (link to Knowledge Base site);
2. Integrate AGR with BC on-prem (link to Knowledge Base site);
3. Integrate AGR with NAV (link to Knowledge Base site).

AGR Plus can be connected to any ERP system and can be hosted on your servers or on AGR’s servers, based on your business needs. We will work with you to find the best solution for you. If you choose to have it on-prem, our consultants will need to have a VPN access and a dedicated SQL server.

Yes, we offer single sign-on authentication with Microsoft OAuth.

AGR headquarters are in Kópavogur, Iceland, but we also operate in Denmark, Norway, Sweden, United Kingdom and the United States. Click here to see our locations and contact info.

ERP systems only work with historical data and thus only know which items have been in high or low demand in the past. Usually, minimum, and maximum values are entered and the system sets forecasts and orders proposals accordingly, essentially this means if the stock quantity is less than x, quantity y is reordered. ERP systems do not take seasonal fluctuations or trends into account, and they cannot predict how demand will develop in the future. This is where you need an Inventory Optimisation solution, like AGR, to help you navigate an increasingly challenging supply chain.

Inventory optimisation software automates your key business processes, like demand forecasting, inventory planning and ordering. It enables you to ditch the spreadsheets, streamline your inventory, cut costs and boost profitability.

Most ERP systems do not have the adequate features and spreadsheets are both labour-intensive and time-consuming – not to mention risky as there is always the chance of encountering a corrupt file. Our Inventory Optimisation system automatically selects the best fitting forecast model, highlights items at risk of stockout as well as overstocked items, so by doing most of this work for you, we help reduce the time spent on mundane tasks by up to 80% (read more).

The AGR system includes features like Demand Forecasting & Planning, Exception Reporting, Automatic Ordering, ABC Analysis with Service Level driven Safety Stock, Container Optimisation and more — providing you with all the tools needed to streamline your supply chain processes.

Carrying surplus inventory causes both loss and waste. It takes up space, becomes obsolete and finally must either be sold at reduced prices or scrapped. By implementing inventory optimisation software, you can ensure the majority of your safety stock is invested in the items that have the biggest impact to your bottom line.

AGR Essentials provides Azure hosting for all setups. Additionally, our AGR Plus solution offers on prem or 3rd party hosting.